London & Home Counties Regional Sales Office: 07917 344 779 | Northern & West Midlands Regional Sales Office: 07876 820 833

 

Privacy Policy

Ramsay Shipping & Removals Service
Green Lane, Sunbury on Thames, TW16 7PF
United Kingdom

We are committed to protecting your privacy and handling your personal data responsibly.

  1. Information We Collect

We may collect and process the following information:

  • Name
  • Address
  • Email address
  • Telephone number
  • Shipment details and destination

This information is provided by you when you contact us or request a quotation.

  1. How We Use Your Information

Your information is used to:

  • Provide quotations and shipping services
  • Communicate with you about your shipment
  • Complete customs and shipping documentation
  • Meet legal or regulatory requirements
  1. Payments & Financial Data
  • We do not collect, process, or store payment card details.
  • Payments are made directly by bank transfer to our business account.
  • No financial information is stored on our website.
  1. Sharing Your Information

We may share your information only where necessary with:

  • Shipping lines
  • Overseas agents
  • Customs authorities
  • Port and logistics providers

Your data is never sold or shared for marketing purposes.

  1. Data Security

We take reasonable steps to protect your personal data and ensure it is handled securely and confidentially.

  1. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations.

  1. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to how your data is processed

Requests can be made by contacting us directly.

  1. Cookies

This website may use basic cookies for functionality. We do not use cookies to collect personal or financial information.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.